Corrective Action vs. Preventive Action

Quality management systems are built on the premise of continuous improvement. Corrective and preventive action (CAPA) programs are part of improvement efforts, along with auditing, data analysis and reviews. Even though many companies lump corrective and preventive action systems together, these entities are meant to address problems at different stages for effective quality management. Namely, [...]

Quality Management Lessons from the Takata Air Bag Recall

The auto industry, especially in the United States, will forever remember the year 2016 for what the NHTSA has referred to as “the largest and by far the most complicated vehicle recall in United States’ history.” Takata, a now infamous motor vehicle parts supplier, is single-handedly responsible for the crisis after it was discovered that [...]

ISO Software for Quality Management

Creating and operating a quality management system (QMS) that meets the requirements of the ISO 9001 Standard can be a real challenge.  One way to simplify this difficult task is to use a software package specifically designed for an ISO 9001 QMS as well as geared toward gaining ISO certification.  It can help with multiple [...]

Top 5 Reasons to Implement a Quality Management System

Like any business decision, there has to be some good reasons for implementing a Quality Management System (QMS).  Some people think that total quality management through quality management systems are a never-ending expense that businesses have to engage in to ensure products or services are not defective or meet basic requirements.  A proper QMS, however, [...]